Help for existing credit card customers

Managing your credit card has never been easier, with our convenient and simple-to-use Online Banking and Mobile Banking App. If you do need to give us a call, that’s not a problem. We're here to talk to you 24 hours a day, seven days a week, from right here in the UK.

Our Mobile Banking App

Manage your money and make payments on the go with our Mobile Banking App. We have a range of features, including being able to view your pending transactions as you spend, and even set up and manage your Direct Debit payment.

Changes to your Tesco Bank Credit Card agreement

We’re making some changes to your Tesco Bank Credit Card agreement which will take effect from 13 January 2018. You’ll receive details of these changes by post or email, but you can also read, save or print a copy below. Find out more about the changes

Ways to bank with us

Premium Credit Card customer?

For a reminder of the rewards you and your family can take advantage of, plus helpful information on using your benefits, visit our Premium Credit Card customer page.

Important information

Changes to your Tesco Bank Credit Card agreement

Changes to your Tesco Bank Credit Card agreement

Download or print a copy of the changes to your Tesco Bank Credit Card agreement.

These changes will come into effect from 13 January 2018. Republic of Ireland Customers are not affected by these changes.

Collecting Tesco Clubcard points

How to collect points with your Tesco Bank Credit Card

It's simple: use your Clubcard Credit Card wherever you see the Mastercard logo. You'll collect points on almost everything you buy.

  • For the Premium Credit Card you collect 1 point for every £1 spent (£1 minimum) in Tesco and 1 point for every £4 spent (£4 minimum) outside Tesco in each purchase transaction
  • For all our other credit cards* you earn 1 point for every £4 spent (£4 minimum) in Tesco and 1 point for every £8 spent (£8 minimum) outside Tesco in each purchase transaction
  • There are some products at Tesco you can't collect points on. Find out more about collecting points at the Tesco Clubcard website. Clubcard points also can’t be collected on Tesco Travel Money purchases
  • You must have available credit
  • Earn rates are subject to change
  • The Clubcard scheme is administered by Tesco stores, who are responsible for fulfilling points

*Business Credit Card customers do not collect points. Bonus Credit Card customers do not collect the extra 1 point for using the credit card.

Get more from your Clubcard vouchers

Get more from your Clubcard vouchers

Every 3 months your points are turned into Clubcard vouchers. These can be used to save on your shopping in Tesco and across a wide range of Clubcard Reward Partners for eating out, family fun days or hotel breaks and travel.